- The main technologies in the CX which will be the mainstream in the nearly future
- Putting customers at the center of your leadership and operations strategy: Is it beneficial for your company?
- Trust issue & customer engagement: How to build a trusting relationship with your customer?
- Customer as a co-creator of your customer service excellence: What kind of
- representative’s power should you give your customer?
- The increasing importance of omnichannel servicing: How is it displayed on CX?
- Ways to empower your employees to achieve excellent customer service
- Should we rethink the quality of customer service in the post-COVID-19 world?
- On the way to your customer excellence: Guidance on all customer touchpoints
- How to strike the right balance between personalization and functionality in the customer journey?
11th Annual Strategic Customer Excellence Summit
6 - 7 April 2022 | Vienna
The 11th Annual Strategic Customer Excellence Summit is an interactive business conference that will provide you with valuable tips from top players on developing an award-winning customer service strategy, customer service-driven team, customer engagement guidelines, identifying and implementing new technologies within CX, the importance of omnichannel communication and much more. Our customer excellence meeting has been designed for C-Level decision-makers from cross-industry companies in order to give you a chance to gain insights and benefit from remarkable case studies.
Do not wait and be the first to get valuable insights from top players in different industries, find solutions for your work, network, and establish important business contacts. Reserve your seat at this business event and do not miss to hear more than 16 real-life case studies.
Hottest topics that will be discussed this annual
SUMMIT WILL HOST SPEAKERS FROM THE WORLD’S LEADING COMPANIES
”Among quite a number of conference I have attended, this was absolutely my favourite one. I really enjoyed it and learned many valuable insights and ideas that I will take home with me.– Director Customer Experience Management, Turkcell
We offer to world’s leading companies at our summit
Allan Lloyds Summit mission is to exceed expectations
We are committed to achieving new standards of excellence by providing conference formats that encourages interaction, networking and high class knowledge sharing. With experts, well-supported staff, motivated to deliver quality, Allan Lloyds vision is to be recognized as the global leader in providing high quality business conferences.
What we offer to world’s leading companies
- Experience-based case studies
- Round table discussions
- Impeccable networking opportunities
- Limited number of seats in the audience ensuring friendly atmosphere
- No media or press presence
Few photos from our summits
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Inside you will find
- What keynote speakers will be taking part in the exclusive speaking panel
- What Case Studies will be discussed by our senior corporate speakers
- The minute by minute breakdown of the conference