- Happy Customer = Loyal Customer: The importance of interactions and experiences with customer
- Managing new ideas: From ideation to action
- Different types of management vs. different types of innovation
- How to inject new life into old business models?
- How to figure out which version of omnichannel to embrace?
- Digitalization- investment behind the digitalization
- Future threats in customer experience
13th Annual Customer Experience Management Summit
12 – 13 October 2022 | Vienna
The 13th Annual Customer Experience Management Summit focuses on hot topics in the industry and gives you a great opportunity to hear about digital customer experience, customer journey and services, as well as the latest trends, clinical trials, digitalization or cyber security from the top players.
This interactive customer experience event has been designed for you to get together with the top experts in the industry. Don’t miss out on the great opportunity to network and discuss how to deliver a great customer experience, share your ideas and get inspired by experts from the field. Our customer experience event provides you with valuable tips, ideas and insights on how to transform your business into one your customers will be satisfied with.
The seats are limited, get your tickets today in order to ensure you will attend this CEM conference and stir up debate with senior-level decision-makers.
Hottest topics that will be discussed this annual
SUMMIT WILL HOST SPEAKERS FROM THE WORLD’S LEADING COMPANIES
”Good speakers, I took some very good takeaways and inspiration. I also liked the networking.– Head of Customer Inlife – Customer Service, Telefónica
We offer to world’s leading companies at our summit
Allan Lloyds Summit mission is to exceed expectations
We are committed to achieving new standards of excellence by providing conference formats that encourages interaction, networking and high class knowledge sharing. With experts, well-supported staff, motivated to deliver quality, Allan Lloyds vision is to be recognized as the global leader in providing high quality business conferences.
What we offer to world’s leading companies
- Experience-based case studies
- Round table discussions
- Impeccable networking opportunities
- Limited number of seats in the audience ensuring friendly atmosphere
- No media or press presence
Few photos from our summits
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Inside you will find
- What keynote speakers will be taking part in the exclusive speaking panel
- What Case Studies will be discussed by our senior corporate speakers
- The minute by minute breakdown of the conference