SAMPLE OF KEYNOTE SPEAKERS
This year Summit will host speakers from the world’s leading companies.
See sample of key note speakers.
Director of Customer Experience
Head of Customer Experience and Communication Unit
Customer Collaboration Director
TOP SPEAKERS WILL DISCUSS
Hot Conference Topics
- The effect of bots on solving customer issues
- Self-service with the help of AI as a rising trend?
- How to deliver the right and effective emotional quotient?
- Delivering a consistent customer experience across all channels
- Data-gathering and analysis in order to deliver personalized experience
- Creating a customer-centric culture and developing brand and business strategies
- Social Media and its significance in CEM as a research tool
- Measuring support quality and KPIs with better data
- Customer feedback collection and measurement
- How to make a loyalty program an integral part of business strategy?