SPONSORS

Gold Sponsors

eGain

eGain customer engagement solutions deliver digital transformation for leading brands – powered by virtual assistance, AI, knowledge, and analytics. Our comprehensive suite of applications help clients deliver memorable, digital-first customer experiences in an omnichannel world.

 

www.egain.com

Quadient

Quadient is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, Mail-Related Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence. Quadient is listed in compartment B of Euronext Paris (QDT) and is part of the CAC® Mid & Small index.

 

www.quadient.com/experience

Silver Sponsors

Calabrio

Calabrio is revolutionizing the way enterprises work remotely and engage their customers with Calabrio ONE®, a unified suite—including call recording, quality management, workforce management, voice-of-the-customer analytics and advanced reporting—that records, captures and analyzes customer interactions to provide a single view of the customer and improve the overall agent and customer experience.

Calabrio ONE is easy to use, accessible from any location, and empowers management to align activities and resources quickly with the demands of today’s remote-friendly, multichannel customer. The secure platform has a lower total cost of ownership and can be set up and expanded on a public, private or hybrid cloud.

 

www.calabrio.com

Download Whitepaper - Calabrio State of Cloud 2021

Emeldi Group

Emeldi Group is an enterprise software provider with a proven track record of solving complex commerce and customer service delivery lifecycle challenges. Established in 1998, a disruptive product offering Emeldi Commerce® – an enterprise grade, unified Omni-Channel Commerce, Order Management and CRM application specifically designed for enterprises dealing with network based services, supporting products, services & customer-engagement processes. Our customer experience approach combined with cloud-native microservice architecture provide our customers with control, flexibility, and performance to innovate quicker, achieve time to market faster while reducing cost of the ownership. Over the years, we have earned the trust of leading brands like Telefonica O2, Deutsche Telecom and many others.

 

www.emeldi.com

Freshworks

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, California, Freshworks 3,000+ team members work in offices throughout the world. The company counts 40,000+ paying customers in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV and Cisco.

Freshworks has received numerous accolades from analysts and media including the Forbes’ Cloud 100 list, Economic Times Startup of the Year and in 2019, LinkedIn Top 25 Companies to work for in India. Freshworks is also featured on four Gartner Magic Quadrants.

Freshworks, a SaaS unicorn valued at over $3.5 billion, has had incredible growth surpassing $200 million in the past year and has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $327million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management.

 

www.freshworks.com

Genesys

Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a ServiceSM so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys CloudTM, an all-in-one solution and the world’s leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility.

 

www.genesys.com

GemSeek

GemSeek is an award-winning Customer Experience services leader working with multi-billion revenue clients worldwide.  We are trusted by B2C & B2B companies to create solutions that combine customer experience feedback, data science, research, insight & analytics for increased customer knowledge, and growth in revenue, profitability and operational efficiency.

Our award-winning Predictive NPS™ model helps global Telecom leaders Vodafone and Liberty Global retain high volumes of customers each year. We automatically identify unhappy customers up to 30x faster than traditional models and provide customer service agents with real-time opportunities to save them.  Beyond NPS we accurately forecast customer-level behaviours across the entire lifecycle.

With presence in London and Sofia, Bulgaria we bring highly-skilled professionals with rich tech and research experience including insight & analytics, project management, data visualization, development, text analytics, data science and more working as the right-hand of client teams.

 

www.gemseek.com

Kore

Kore increases the speed of business by automating customer and employee interactions through digital virtual assistants built on its market-leading conversational AI platform. Companies who prioritize customer and employee experience use Kore’s no-code Conversational AI platform to raise NPS and lower operational costs. The top 4 banks, top 3 healthcare businesses, and over 100 Fortune 500 companies have automated a billion interactions since Kore was founded in 2015, and its pre-built industry and functional virtual assistants have made it easier and faster for these top-performing businesses to scale the impact of front office automation. Kore has been recognized as a leader by top analysts and ensures the success of its customers through a growing team headquartered in Orlando with offices in India, the UK, Japan, and Europe. Visit Kore.ai to learn more.

www.kore.ai

Sparkcentral, powered by Hootsuite

Sparkcentral by Hootsuite, is a future proof customer care platform to enable digital conversations and connections for a seamless customer journey. Elevate your customer care with the best-in-class software solution for all 1:1 conversations on your social media and messaging channels: including Instagram, Facebook Messenger, Twitter, WhatsApp, WeChat, SMS and Chat.

The core of Sparkcentral by Hootsuite is an automated message distribution platform, complete with virtual agent functionality and a highly efficient customer care workflow. Manage all channels effortlessly in an easy-to-use platform and enrich with tools and software you already use. Enhance channel alignment and communication orchestration between marketing, customer care departments, and their stakeholders.

We’re trusted by leading customer centric brands worldwide such as Air Canada, Slack, Emirates, CitizenM, JetBlue, Axa and Careem.

www.sparkcentral.com

Download Whitepaper - Social Customer Care

Talkdesk

Talkdesk® is the cloud contact centre for innovative enterprises. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of support and sales teams and their end customers, resulting in higher customer satisfaction, productivity and cost savings. Over 1,800 innovative companies around the world, including IBM, Acxiom, 2U, Trivago and YMCA, rely on Talkdesk to make customer experience their competitive advantage. Learn more and request a demo at www.talkdesk.com

www.talkdesk.com

ARE YOU A SOLUTION PROVIDER?

TO BOOK YOUR STAND Contact please Mr. Ronald Russo on +421 221 021 348 or bus.dev(at)allanlloyds.com

SPONSORING OR EXHIBITING
AT ALLAN LLOYDS CONFERENCE

Solution providers at the 10th Annual Strategic Customer Excellence Summit are selected based on the requirements and interests of our delegates.

 

The best way to showcase your expertise, solutions and services to a highly relevant audience is to sponsor an Allan Lloyds’ conference.

Our conferences are for senior level professionals only. In sponsoring our event, you will be in contact with decision makers in your industry, meaning you will be networking directly with the right people who are looking for the solutions that you provide.

Why to exhibit with Allan Lloyds?

Create a competitive advantage

Participating as a sponsor at our summit takes you straight to your target audience. Demonstrate your business advantage in this competitive market and increase your profile with potential clients and provide good presence for your existing ones.

Build customer relationship

We keep a very good ratio between vendors and end-users so you will meet potential clients and not competitors. We provide you with the most effective way how to gain great visibility among international attendees, build up your name recognition and differentiate from your competition.

Choose a package according to your needs

Speaking slots? Moderating? Stands? Choose the right way how to showcase your expertise to the audience. We can create a package that will be suitable for your budget and meet all your requirements.

Let people experience your value

Conference schedule allows maximum personal interaction between exhibitors and delegates. Networking coffee breaks and cocktail receptions provide you with an opportunity to discuss your solutions and services with delegates, speakers and potential partners in relaxed atmosphere.

Deliverables of Sponsoring:

  • Company profile gaining
  • Increase of Revenue & Brand awareness
  • Exposure maximization
  • Proving your good presence for your existing clients in the competitive market
  • Face to Face networking and benefit from prearranged one to one meeting
  • Product Showcase
  • Summit speech holding
  • Qualified Leads Acquiring
  • Delegates reach

Like all our Summits the event is tailored to meet your requirements and be discussed. If you are interested in sponsoring and looking to reach professionals from leading companies, please email bus.dev(at)allanlloyds.com for more Information.

We keep a very good ratio between vendors and end-users so you will meet potential clients and not competitors.

ARE YOU A SOLUTION PROVIDER?

TO BOOK YOUR STAND Contact please Mr. Ronald Russo on +421 221 021 348 or bus.dev(at)allanlloyds.com